FAQ & POLICY
Effective Date: Sept. 20 2025
WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards and PayPal.
HOW MUCH IS SHIPPING?
$5 Flat rate ground shipping for all orders. $35 for expedite shipping.
WHAT IS THE HANDLING TIME?
2 business days.
HOW LONG DOES IT TAKE FOR SHIPPING?
Orders will be shipped with either USPS Ground Advantage or UPS Ground if default shipping method, ground shipping, is selected. which will take 2-7 days after order is shipped, depending on how far away you are from us.
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*We are not responsible for any delays due to shipping carrier's mistakes, weather-related or government-related events.
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WHICH COUNTRIES DO YOU SHIP TO?
United States only.
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CAN I PICK UP MY ORDER?
No, we are an online business and we do not have a physical location for pickup.
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DO YOU ACCEPT RETURNS?
No returns and no exchanges. Please report all defects within two weeks.
HOW TO CREATE NEW ACCOUNT?
To create new account, please follow these simple steps:
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Visit our website.
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Click the “Log In/Sign Up” button located at the top right corner.
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Follow the instructions provided to set up your account.
If you already have items in your shopping cart, proceed to the cart and initiate the ordering process. During this step, you’ll have the option to either create an account or use Express checkout if you do not wish to create new account.
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ALL OTHER QUESTIONS/SUGGESTIONS
Please send a message by clicking the "Let's Chat!" button on the bottom right or go to Contact page.
